Your place. Your pace.

Frequently Asked Questions

The program is free of charge for participants with dual Medicare and Medicaid coverage. For those with Medicare only or other health insurance, fees will apply. Hope PACE is also open to private pay participants. If you don’t have dual Medicare/Medicaid coverage, please ask us for an estimate of your costs. We can also help explain the Medicaid eligibility requirements in Florida.

The time it takes to enroll in Hope PACE will be different for each person. Most participants will complete enrollment in 4 – 12 weeks. Your Medicaid eligibility and the wait time for your required assessment may affect this estimate. If you or a loved one need more immediate assistance, please contact Hope Healthcare at (239) 482-4673. They may be able to direct you to alternate resources.

No, most program participants remain safely in their own homes. You may visit one of our Hope PACE Centers during the day.

Most of our participants come to our center two or three times a week. Others may come for a full week. Some may only attend a few days a month. Our Care Team will help create a plan with you to determine how often you will visit your Hope PACE Center.

We make sure that you have the necessary care you need 24 hours a day,  7 days a week, 365 days a year. You will never be without access to assistance.

No. If you join Hope PACE, you will receive your Part D-covered drugs and all other necessary medication through our program. You will not need to join a separate Medicare drug plan.

No. This program is designed for full-time residents of Southwest Florida. Participants can’t be out of our three-county service area for more than 30 days.

If you need nursing home services, Hope PACE will assist you in exploring appropriate alternatives for your living arrangements in the community. You will continue to receive our care.

You may leave Hope PACE at any time. Enrollment and disenrollment occurs at the beginning of each month.

Avoiding Hospitalizations

Aging adults are more likely to get an infection than the general public. Hospital-acquired infections are especially dangerous. When seniors are hospitalized, they lose strength quickly. They rarely recover completely.

Hope PACE Helps You Stay Safely at Home

To minimize the risk of a serious infection, PACE is designed to keep you away from emergency rooms and hospitals. As a PACE participant, you can get quick medical help with a simple phone call. When needed, you will receive direct support in your home.

Participants and families can always call Hope PACE 24 hours a day, 7 days a week.

Our Mission

The mission of Hope PACE is to provide client-centered holistic long term care to frail elderly individuals while supporting their core desires for dignity, autonomy, and the ability to maintain a degree of independence.

Over 40 Years of Caring

Hope PACE is a program of Hope Healthcare, a community-based agency, nationally recognized as a leader in providing high-quality, innovative care.

PACE Enrollment Guide Cover

Detailed Information for Participants

Our Enrollment Book contains a wealth of information about our program, including instructions on how to file a grievance or an appeal. You will also find information on participant rights and responsibilities upon disenrollment.

English Guide
Spanish Guide
Creole Guide

Appoint a Representative

You will be leaving the Hope PACE website to view the form below. If an enrollee would like to appoint a person to file a grievance, request a coverage determination, or request an appeal on his or her behalf, the enrollee and the person accepting the appointment must fill out this form (or a written equivalent) and submit it with the request.

CMS Form: Appoint a Representative